PRIVACY POLICY

Last Updated: 13 January 2026

Quantum Sphere EOOD (“we”, “us”, or “our”) operates the DaemonGenie platform. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Data Controller

The data controller for the processing of your personal data is:

Quantum Sphere EOOD

District Mladost 1A, bl. 509, Sofia, 1729, Bulgaria

UIC / ID: 205565639

Email: info@quantumcube.bg

Legal Representative: Roberto Perego

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you:

Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information, including: Email address First name and last name Billing Information (processed via third-party payment processors) Usage Data: We may collect information on how the Service is accessed and used (e.g., IP address, browser type, time and date of visit). Log Data: Information sent by your browser or the AI Agent’s interactions.

3. How We Use Your Data

We use the collected data for various purposes:

To provide and maintain the Service. To notify you about changes to our Service. To provide customer care and support. To monitor the usage of the Service and detect/prevent technical issues. Important: We do not sell your personal data to third parties.

4. AI Processing and Data Training

Internal Training: Quantum Sphere EOOD does not use your personal data or the data you provide to the Service to train or improve our own proprietary foundational algorithms. Third-Party AI Providers: To provide the Service, we utilize state-of-the-art Large Language Models (LLMs) and API services provided by third parties (which may include, but are not limited to, Google, OpenAI, Anthropic, or Microsoft ). Enterprise-Grade Protection: We commit to using the enterprise, business, or paid versions of these third-party services. According to the standard terms provided by these vendors for their API/Enterprise tiers, your data is not used to train their foundational models. Dynamic Infrastructure: We reserve the right to change or add AI model providers at our discretion to ensure the best service quality and performance, provided that such partners maintain data protection standards equivalent to those described in this Policy. User Choice: If you configure the AI Agent to interact with other third-party services (e.g., via webhooks or integrations), those services may have their own data usage policies.

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy (e.g., as long as your account is active). We will retain and use your information to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws, such as tax/accounting laws).

6. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, or country where the data protection laws may differ from those of your jurisdiction.

As we use global cloud providers (like AWS or Google Cloud), data may be stored outside the EEA. In such cases, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place.

7. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following data protection rights:

The right to access, update, or delete the information we have on you. The right of rectification: To have your information rectified if it is inaccurate. The right to object: To object to our processing of your Personal Data. The right of restriction: To request that we restrict the processing of your personal information. The right to data portability: To receive a copy of your data in a structured, machine-readable format. The right to withdraw consent: You can withdraw your consent at any time where we relied on your consent to process your personal information.

8. Service Providers (Sub-processors)

We may employ third-party companies and individuals to facilitate our Service:

Cloud Infrastructure: (e.g., AWS, Hetzner, Google Cloud) AI Models: (e.g., OpenAI, Anthropic) Payment Processing: (e.g., Stripe, PayPal) Analytics: (e.g., Google Analytics)

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

Quantum Sphere EOOD
district Mladost 1A, bl. 509-ground floor, 1729 Sofia, Bulgaria
Phone: +359 24931046
UIC: 205565639 | VAT Number: BG205565639

Email: info@daemongenie.com